Golden Age (2007–2011) is CLOSED FOREVER. This site now functions as an archive. Thank you for your patronage.

Terms & Conditions

Contact us with any questions or comments by email contact@shopgoldenage.com or by phone +1 312 288 8535. We will respond to your query within 48 hours.

Security

We use state-of-the-art SSL (Secured Socket Layer) technology for encrypted transactions. You will notice your browser indicating a secured connection during any sensitive part of the checkout process. However, while we take all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.

Privacy

We respect your right to privacy. None of the information collected on this site will be shared, rented or sold with any outside parties.

Pricing/Payments

Golden Age accepts Visa, Mastercard, American Express, and Paypal. Orders will be dispatched once your payment has been confirmed.

All prices displayed on our website are quoted in U.S. dollars. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will consider the order canceled.

Product Availability, Contents and Specifications
All products are subject to availability; and we reserve the right to limit the quantity of products we supply, supply only part of an order or divide orders. We also reserve the right to alter the terms or duration of any special offers or sale promotion. We will inform you if we are unable to fill your order.

All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time.

Orders

Orders will be processed within 2 business days of their receipt. Orders placed on Sunday (CST) will be processed the next business day.

Shipping Information

Domestic orders are shipped through the United States Post Office. The cost of shipping is determined by weight. Orders shipped Standard take 3-5 days to deliver, while orders shipped Economy may take up to 10 days to arrive. If you require something overnight, please contact us directly at contact@shopgoldenage.com to make arrangements.

International orders are shipped USPS International Parcel Post. Generally orders will be received within 5 - 10 business days, although certain destinations may take longer. All duties related to Customs/VAT are the sole responsibility of the customer.

Shipping is non-refundable and paid for by the customer. By default all shipments are uninsured. Golden Age does not assume liability for loss.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If you should need to return an item, you may return regular priced merchandise to us directly [*see exceptions] within 14 days of receipt for a full refund or exchange, minus the shipping charges, when accompanied by the original sales receipt. We do not refund original or return shipping charges. Returns are processed within 5-7 business days of receipt. Refunds may only be issued in the same form as was utilized for payment. Full-priced merchandise must be returned within 14 days from date of delivery. All sale merchandise will be accepted for store credit only and must be returned within 10 days of delivery.

Return packages must be postmarked no later than 14 days from date of original delivery. The customer is responsible for return shipping costs as well as items lost or damaged. We recommend that you insure your package and use a shipper, such as USPS Priority Mail, UPS or Federal Express that allows you to track your package. The shipper must make claims for packages lost or damaged in transit. Please include a copy of your receipt inside the package.

Golden Age is not responsible for delays in shipping or delivery due to uncontrollable events. We will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled. We reserve the right to refuse return of any merchandise that does not meet the above return requirements at Golden Age's sole discretion.

EXCEPTIONS:
We do not accept returns on items that have been used, altered, or damaged in any way. Also, please note that we do not accept refunds or exchanges on artwork.

PLEASE NOTE:
We do not have the resources or facilities to maintain archival quality merchandise. All items are in new condition. If you have concerns regarding the appearance of merchandise, please email for additional images before purchasing. If you do not follow this policy, we will only accept returned items at our discretion.